Customer Testimonials
After identifying a vehicle of interest on the website, I was able to make an appointment to see and drive the vehicle. A big part of the decision was availability of a model of the size, color scheme, and features. Our sales person, Dale Hedrick, was personable and provided good service during the sales process and beyond as I became acquainted with the make/model variances and retrieved a few "forgotten" items from my trade-in.
I inquired online about a vehicle and was contacted by Lisa Henthorn set a meeting to meet with a sales representative. My sales representative Dale Hedrick was very helpful and friendly. Dale and John Schaefer & Don-Trell Foster made my transaction with the purchase of my CR-V go very smoothly! I will definitely work with the Sullivan team again! Thanks, Dave.
Great bunch of people in this organization, from sales to service. Our salesman Dale Hedrick has always treated us fair and wouldn't go anywhere else to purchase a new vehicle.
Our salesman Dale was very personable and professional. Our experience was the best I’ve ever had buying a vehicle and the finance department was quick so it didn’t take the whole day! I’d highly recommend this place to anyone.
The salesman we dealt with was very professional and helpful. We were able to purchase our vehicle for less than MRSP and received a fair deal.
Jim Stevens was great to work with. Sent a friend of mine in there and she was very impressed with Jim and was very helpful thru the whole process
A family member recently purchased his first vehicle from Dale Hedrick and had a great experience. Dale was very thorough & took care of all the details. We would definitely recommend Dale for anyone looking to purchase a vehicle.
Every single person I encountered was spectacular! They went the extra mile every time I asked for something. I ended up purchasing the vehicle and they are bringing it to me at no charge! Easy process, good and timely communications, and friendly every time. 6 out of 5 stars!
Dale Hedrick is a very professional sales person.Dale makes the buying process easy.We enjoyed working with Dale and every one at the Chevy Dealership
Dealership was very helpful in determining which vehicle I purchased that worked for me. Salesman very knowledgeable about different makes of vehicles which he had lined up for me to try.
Great customer service. Very personable and professional! Thank you so much Samm Shebi for the great customer!!
Even though I didn’t end up purchasing the vehicle that I was interested in, my entire experience with this dealership was great from my first contact! Their internet sales manager and salesman were quite courteous, honest, pleasant and professional. I would recommend this dealership to everyone and would buy a vehicle from them if they had exactly what I was looking for! My sincere thanks to Sullivan-Parkhill.
Dale Hedric is great to work with. We have purchased 4 cars from him and he is always pleasant and fun to work with! He will work with you to find exactly what you’re looking for.
I had a wonderful experience at this dealership. Jim was an amazing salesman. Not pushy at all, but got me all the answers to every question I asked. I felt comfortable with the entire staff that helped me out. They were great and I drove away in a great vehicle. I would also like to mention that they are the only dealership I spoke to when looking for a new vehicle that honored an educator discount. That meant a lot to me. Thanks for the great experience.
Brian was absolutely amazing, down to earth, and personable. I definitely recommend shopping here! If you want someone who is willing to work with you and find you what you’re looking for, he’s your guy.
We had an excellent experience at Sullivan-Parkhill. Jim Stevens did a great, professional job getting my fiancé in an Equinox, that suits her needs, and was able to find me the perfect used Silverado, which needed some minor repairs...Jim made sure that everything was done right. Jim was so helpful, with great advice and patience with us both! Thanks Jim, and Sullivan-Parkhill! We are very happy!
Sale went fine, Staff was very friendly. Jim Stevens was Easy to work with. Purchased a used vehicle and very happy with it. Smooth transaction and good customer service.
Thank you Jim Stevens!! We love our Equinox. The process was wonderful, and we couldn't be happier. Jim was wonderful to work with. We are very happy with the service we received.
What a great experience ! I worked with John Schafer & Samm Shebi at Sullivan-Parkhill Chevrolet and couldn’t be more pleased..I love my new 2021 Chevrolet Equinox and would highly recommend working with this great team of people. Their customer service is outstanding.
I picked up my new 2021 Tahoe yesterday. Dale Hedrick was awesome to work with through out the process. We had to order the vehicle and Dale kept me up to date as the weeks clicked by. Many thanks to Dale and all the staff for making the purchase process a smooth one. Love my new Tahoe..... Vic
Brian was awesome! As a young girl purchasing my first car, I was worried a dealership would take advantage of me. Brian treated me like his daughter and helped me through the whole process. At no point did I feel like I was being taken advantage of, and I love the car that I left with! If you go ask for Brian! He will take great care of you.
We just purchase a 2017 Chevrolet Colorado. Samm Shebi was our sales consultant and was very friendly and helpful. The process from purchasing to finance was smooth and fast. We definitely would recommend purchasing a vehicle from Sullivan-Parkhill.
Had a wonderful experience with both Brian Wingert and Aaron in the service dept. purchased a “new to us Pathfinder” and the entire process could not have been easier. We will definitely return to Sullivan Parkhill for further purchases! Thanks Brian and Aaron!
We just had the most amazing experience with Coty Morris! He was a dream to work with! We arrived later in the afternoon on Saturday and he had the two cars we wanted to test drive ready to go! When I told him my plans for purchase, he immediately ensured we had a finance rep available to stay and help us. We drove away with exactly what I wanted and the expensive was impeccable from start to finish.
My husband and I had a great experience purchasing our Chevy Equinox! Brian Wingert was our sales consultant. Brian answered all our questions and even helped us pair our phones to the SUV. Brian also showed us all the features on this SUV. I recommend using Brian Wingert as your sales consultant!!!
Had a great experience getting my new Equinox. Jim Stevens helped find the right fit for me. I would recommend them to my friends and family.
We had great service. Brian was wonderful with us when purchasing a vehicle for my mom. Definitely will come back when buying another vehicle. Come check Brian out.
Dale Hedrick is awesome. I have worked with Dale getting me in the vehicle of my dreams so when my daughter needed a new vehicle called Dale and "The Man" did his job. He was able to get her into a 2015 Malibu with low mileage and in pristine shape. Way to go Dale! I will always be buying from him. He provides great customer service with no pressure and easy dealing. Will be back to him always!
Great place and very easy to buy a vehicle!! Would say it is worth taking a look at if you are in the market to buy.
I bought my 2019 XC90 thru Sullivan Parkhill and the Overseas Delivery program with delivery in September 2019. I have had excellent communication and service, especially with the GM and Service Manager. My wife has also had her MB 450 convertible serviced thru this dealership also with complete satisfaction
Purchased a Chevy Equinox from Coty Morris. Coty was very helpful and supportive during the process. I really appreciated his time and his willingness to go above and beyond. I highly recommend and will definitely be back.
Our consultant/Brian made the purchase of the vehicle enjoyable. The entire process, from sales to finance went very smoothly. I’ll return for my next new vehicle. Thanks again Brian
Dale Hedrick was the sales associate I dealt with during my recent vehicle purchase. He was friendly and knowledgeable and made sure my whole experience was what I expected. I will recommend Dale and Sullivan-Parkhill to my family and friends when they look for their next vehicle.
Purchased a Cadillac X5 from Dale Hedrick. Dale was so kind and mellow, he was very upfront and we couldn’t be more pleased! Great experience!
Jasmine was my sales lady. She was wonderful to work with. Got me the price we agreed on and I had great customer service. I highly recommend working with her!
Dale Hedrick is a magician! After a wreck totaled my previous car, he worked with me to find my new car! Love it! Great guy
Jasmine was a wonderful young lady. i enjoyed all of my time with her. she was knew her stuff about all the cars and their features. not just the ones I test drove. excellent personality a in my book. i would highly recommender to any friends and family
jasmine is a great sales person. fast and service friendly and she's upfront. she was great! would recommend and will keep coming back to work with her.
Our Sales Consultant did a very good job on the customer service end of things and on the sales side as well. Great experience. Thanks Jasmine!
Jasmine is awesome and knowledgeable on Mercedes product. She provided me all information that I need pertaining to the style and model I want. She is very accommodating and patience.
Jasmine is great to work with. We highly recommend her and this dealership and look forward to many years of owning this car and working with this dealer.
Wonderful service! Sales representative was very responsive and patient with all of my questions. The dealership is conveniently located. Would definitely purchase from them again!
Jasmine was the most efficient, yet patient, salesperson I have ever worked with. Would recommend working with her to anyone, and hope I can buy my next Volvo from her!
Our experience at Sullivan-Parkhill was pretty great. We drove 3 hours to look at the vehicle that we purchased. Kirk was true to his word, professional, and easy to work with. Jasmine answered all of our questions, was very thorough with going through the details of the vehicle, and friendly.
Recommend dealing with salesman coty. Have purchased three vehicles from Sullivan park hill and plan on more. They are a no hassle dealership that cares about their customers.
I plan to come back and buy a car sometime in February I like the selection of the gmc. cars and suv. I shall return
Came in for an oil change, very professional no issues at all
Coty Morris was extremely helpful in the whole purchasing process! Everyone at the dealership is very pleasant to deal with. For the next car that we need, I am going to look here first .
Being from out of the area i was hesitant to pursue a vehicle here. The email correspondence with John Schafer ahead of a visit was courteous and helpful. At the dealership our experience was very comfortable. They were willing to work with us to make the deal work. Also impressed with the additional warranty. Only negative was we had to wait about 90 min to meet with finance to finish up the paperwork because they were shorthanded. Overall very good experience.
I have purchased 3 cars from Sullivan Parkhill in the last 10 years. Each time I have loved my car and had no problems with them. I bought another car earlier this week and again, had an enjoyable experience. I dealt with Richie Ward and he was knowledgeable and answered any question I had. I would recommend this dealership.
I had a great time working with Richie in buying my new car. He and Lisa were incredibly helpful and put in the work to match a competing offer I had. They definitely earned my service, and I look forward to going back there for service.
Samm Shelbi at Sullivan Parkhill Chevrolet in Champaign IL helped me find the exact vehicle I was looking for. I have been a customer at Sullivan Parkhill for over twenty years and have never been disappointed. A great dealer with Chevy vehicles; a win win for me. Thank you Sullivan Parkhill.
We had great car buying experience today. Coty Morris was very attentive and helped us get a great truck at a great price. Coty and Kelly worked wonderfully together to get us in a new car as quickly as possible. Everyone one at Sullivan-Parkhill helped with every step of the process. We will come back and work with Coty to buy any future vehicles.
I had a great car buying experience with John's help. He had the car that I have been looking for at a great price. John was very knowledgable and helpful. Thanks John.
Coty was great to work with and I was very happy with the customer service provided. I will return to Sullivan Chevrolet for any and all of my buying and service needs.
Started looking for a new (used) vehicle two weeks ago. As a Volvo-lifer I was looking for a used Volvo in good shape (preferably CPO) for a reasonable price. Not surprisingly, they are not in great supply in East Central Illinois. I made calls on a few that had already been snagged (and had almost given up hope on finding one and/or having to drive to Chicago/Indianapolis). I noticed that Sullivan Parkhill advertised one vehicle on their website that looked like what I was looking for. I called and talked with Gary Longfellow about the car. He told ...
I spoke with Lisa Jerutka a few month ago....told her what I was looking for in the way of a older car and she promised to give me a call if a trade in came in that might interest me. Two weeks ago Lisa called to say she had taken in a trade I might be interested in.I agreed to take a look at the car. Art Dixon was the saleman, Lisa had assist me for my look And drive time. I loved the car was everything I wanted and I had the best sale people to deal ...
I wasn't able to go to dealerships because of a injury. I email Lisa Jerutka . It was so easy. She responded very quickly answered all my questions. My husband went and checked it out and we bought it on the spot. Thanks!
Flew to IL after speaking to Kirk Anderson about a very unique Mercedes CPO GL550 2015 with low miles. Kirk assured me the car was very nice. Flew in, and Kirk picked me up on the first snowy morning of winter. Inspection and delivery was a breeze, and as promised. Finance was easy and fast with Gerald, and Jake even came out to check on my experience and chat while I was taking delivery. Great guys, sincere and they have followed up on everything to make sure I was satisfied. Best buying experience I've had, even over my local dealership ...
While at this dealership a very knowledgeable saleman named vern did a spectacular job of explaining the different vehicles to me and answering all my questions. I will be recommending Vern to all my friends and family that are looking to purchase a vehicle.
We went into the dealer to look at a new corvette- They had a 60th anniversary on the show room floor. Sammi came right over and talked with me about the car. The new car manager and the assistant car manager was quick to get the new car out of the show room so I could test drive the car. We worked a great deal. Kelly got the financing and we were out the door with the new car- within two hours. My wife and I are so happy to have a great chevrolet dealer in our town. The service ...
I have done business with this dealership for the last 10 years, and just keep going back. I have purchased a lot of vehicles over the years (48 since 1994), and have visited most of the dealers in Champaign and Vermilion County. For the last 10 years I have returned to this dealer because of the excellent treatment that you get at each and every visit. Customer service with this dealer is always #1. They roll out the red carpet, so to speak, always the Royal Treatment with all the trimmings. You will not get a better deal from any other dealer around. I feel ...
We have purchased 3 vehicles from Samm and Sullivan-Parkhill. We have always received excellent service. The sales team works as a team and are always ready to answer any questions. I would definitely recommend this dealership.
I thought Samm did a good job i liked that we rode in the new vehicle together and we also rode in the one i traded in. I feel sullivans did a good job on negotiating the price of a new vehicle and was also pleased with the way george did the paperwork. I also thought that after we took the vehicle back for some nitrogen in the tires and some fabricoat on the seats that it was very clean and looked nice. Keep up the good work there at Sullivans and i will be a returning customer thanks and ...
This was 1st time that i bought a car at this dealer. Samm's friendly and so others. They realy work with me to see what i need and what i should need for my HUMMER H3. I love the nitro-fill, it help me save some at the pump.The services people are good too.
Josh is the perfect salesman. He is very helpful but not pushy. Anything we needed, he made sure that we had it. Sullivan Parkhill is very lucky to have him.
Sam is a very awesome person, he always makes you feel important and listen to what you want and need. He is the best and you will never go wrong with using him as your sales rep.
I am completely blown away by the time and attention given to me. My Sales Rep, Josh worked diligently with the Sales Manager. It made my day to receive a call from Josh following my visit offering me a GREAT deal. I am thankful for Kelly Deckard who worked late into the night to get my deal done. When I walked in to take delivery of my new truck there were NO surprises, I was treated with respect and appreciation. My Sales Rep took a lot of time showing me the features of my new Chevy, even offering that he ...
I had been looking online at the new camaro's, and stumpled on an Awsome looking black camaro located at Sullivan-Parkhill's lot, so July 5th I made that car mine Thanks to Josh Hinkle! Josh greeted me with a great smile, and a firm handshake, and asked me,was there anything he could help me with? I pointed the car out to him, and he went over some of the great features this car had going for it. Once that was done it was time to talk "Purchase"! The best part of having a salesman like Josh ...
My recent purchase is one of several from Sullivan-Parkhill Chevrolet. They are a top notch dealership and will go the extra mile to help their customers. Service after the sale is a very important feature to me and is far more important to me than saving an extra $100 somewhere else. Their pricing is always very competitive and they go the extra mile for their customers. You can feel confident buying from Sullivan Parkhill
I started out online looking for the car I wanted. George responded back to me immediately. I went to the Dealership and I told them exactly what I wanted. They were super nice, very cooperative and gave me exactly what I wanted. I had to order the car I wanted and George and Mike kept me informed on where my car was at all times. Even though I was impatient sometimes, they reasured me it would be here soon. I absolutely LOVE my new Chevy Convertible Camaro!!! When I went to pick it up, Mike showed me everything in the ...
The experience we had was unbeleivable. It was nice to have someone listen to our needs and what we want to have in a vehicle. Just from listening Samm and Kelly showed us exactly what we wanted. The customer service that was shown to us from Samm and Kelly is what everyone should experience. We have purchased from Sullivan's for a number of years and with the service that are still shown we will continue for years to come. What was even more unbeleivable is that we left with two vehicles that day and that should tell you something ...
Art and George have been doing this for a long time, and they know how to take care of a customer. My wife and I walked in convinced we knew what we were going to get, what we wanted to pay, and how we were going to finance. While Art and George did nothing to change our mind in our choice of vehicle, they did however get us into a upgraded version at a great price. As USAA members we expected to save money, and get great financing through our buying club. Art and George were able to BEAT out ...
We just moved to Illinois from North Carolina. The first time we came to the dealership-- it was late at night and pouring rain- and out came Samm to greet us. Can I help you? Yes. We are looking for a Corvette. He invited us in to see the car on the showroom floor. A convertible- just waiting to be taken home. From the first time I saw the car I knew I had to have that car. We bought the car the next night. They were "right on" with the price. Kelly got the financing. We also ...
I want to thank Will for helping us with the purchase of our new Malibu. We knew what we wanted and he took us directly to it. After negotiating we were able to get the exact price that was appropriate for our new car. He then spent alot of time going over the car with my wife and showing her all of the options. He even connected her phone to the blue tooth for us. I will recommend Sullivan-Parkhill and especially Will to all of our friends and family for their next vehicle purchase.
I'm writing my experience as a positive and not as criticism, just to preface. My wife and I were greeted in a positive manner to setup an appointment to repair the Air Conditioner on wife's Benz, using the extended warranty. We asked about the repair being covered under warranty and were assured it is still in warranty. A few days later I dropped the car off for our appointment, again greeted in a very welcoming fashion. Asking again about the warranty and any issues with it. Was told that the warranty is still in effect till June 11th 2011 ...
I was treated very well at Sullivan Parkhill. The employees I named, I felt, went out of their way to make sure I was happy with the car I bought and to patiently answer all my questions. When I thought I had a problem, Randy Riggs was there, checked it out, and there was no charge.
I appreciate dealers who listen to what I want, instead of trying to sell me what they want to sell. I also appreciate dealers who are not ignoring my wife, but are selling to both of us, and confirm that both of us are interested in what we are looking for. I've gone to dealers who would actually ignore my wife, but then when I come over, they are immediately ready to sell to me. Sullivan has NEVER done that, and that's why we keep coming back to them.
I just wanted to send your department (Randy especially) a note telling you how impressed I was today with your service. I’ve been a little frustrated with my AMG E63 since I purchased it, as I have a had a few minor issues requiring visits to you for service, and coming from Charleston, it’s time-consuming. Today’s stop was really exceptional. You finished the car much quicker than I expected, and didn’t charge me for a vehicle to use while it was being serviced. When I went out to my vehicle to leave and found it washed, ...
I recently had my Yukon serviced at Sullivan/Parkhill. I have to say that Mark from the service department was excellent. He communicated several times during the two days keeping me completely updated. Because there were several warranty repairs Mark had to communicate with GMC several times to get approvals. Ultimately, all repairs were completed and done quickly. Mark is what I would describe as a “professional” service provider. He is one of the best I’ve experienced.
I would recommend Sullivan-Parkhill Chevrolet to anyone for a purchase or repair. I do not worry about the job not being done right but I wish it did cost less but such are the times. Everyone at S-P is always polite and friendly which makes the overall experience very good. They are my my dealer now and for the future. Art Rapp
The Sullivan Parkhill team is unmatched in their level of customer service and satisfaction. Each person with whom we dealt was extraordinarily friendly and willing to go above and beyond to make our new car purchase an enjoyable experience. When we picked up our vehicle we were efficiently moved through the process, ending with a comprehensive review of our new vehicle with time for questions, understanding and assurances for further follow-up when new questions arise. In the days since our purchase, I have heard from our salesman, Mike Cooper, making sure we were happy and had no further questions. Additionally, ...